Frequently Asked Questions

  • What method do you use to clean  carpets?
    • Here at SC Carpet Cleaners we value high quality cleaning that is why we use a hot water extraction process which is more commonly known as, steam cleaning. This allows us to ensure your carpets are cleaned in a gentle yet effective method that still works on the toughest of stains.
  • Do I need to vacuum before you all arrive to clean my carpets? 
    • While vacuuming is not necessarily needed, we do recommend just a light vacuum of any areas in the home that have a lot of foot traffic throughout the day. (Hallways, living areas, etc.)
  • Will you move any furniture?
    • The technician will not move larger pieces of furniture. If need be our technician will move small end tables or smaller pieces to clean your carpets the right way. 
  • How long will the cleaning take?
    • Carpet cleaning times depend and vary according to a few key elements this includes the room size, how soiled the carpets may be and if any extra treatments are needed.
  • How long will it take for my carpets to dry?
    • The typical room size will dry to the touch in anywhere from 2-4 hours generally. We recommend allowing 24 hour period for any given room to completely dry. The use of fans and open windows, an AC/Heater unit may help speed up the drying process.